Why do non-profits need Humanity Link?
More People in Need
The number of vulnerable people has reached a record high, with millions in need. Traditional outreach isn’t enough. Our mobile communication tools help social enterprises reach up to 10x more people efficiently.
Resources are Shrinking
As funding declines, non-profits struggle to sustain essential services. We offer cost-effective tools that make your work more efficient, ensuring you continue supporting those in need.
Communication is Fractured
Organizations often face communication challenges across vast regions. Our platforms ensure seamless contact, enabling you to reach and assist people effectively.
Our Impact
$80M
Client Funding
12M
People Impacted
550M
Interactions
35
Countries
How does it work?
EmpowerLink is Humanity Link’s all-in-one platform for NGOs and humanitarian organizations. It brings together community messaging, two-way feedback, AI-powered decision support and digital cash delivery in one place — so your teams can focus on impact, not technology.
Share
Targeted, Rapid Communication for Crisis Situations
Share lets NGOs send targeted alerts, updates and critical information to large populations instantly — via SMS, WhatsApp, voice and more, even in low-connectivity areas.
Listen
Two-way communication that gives affected communities a voice
Listen enables two-way community dialogue at scale. Run surveys, gather feedback and verify needs via voice, SMS and WhatsApp — in any language, with or without internet access.
Decide
AI-powered decision-support for non-profits
Decide combines real-time community data, predictive analytics and AI to help humanitarian teams prioritize resources, verify beneficiaries and make faster decisions during active crises.
Provide
Digital cash and aid delivery that’s fast, secure, and accountable
Provide disburses cash, vouchers and financial assistance directly to verified beneficiaries via mobile wallets and digital payments — faster, more transparently and with less overhead than traditional aid.
Enable
Money that moves at the speed of need
Enable is our stablecoin platform built for real-world impact. From programmatic cash disbursements and emergency funding to group savings and loan associations, Enable gives organisations the infrastructure to get value to people — reliably, at scale, and with seamless cash off-ramps when they need it most.
Enable ZK
The power of digital cash. The protection of privacy.
Enable ZK brings privacy-preserving transactions to the world of stablecoins. Built for situations where confidentiality is critical, Enable ZK ensures that payments and transfers remain completely private — so organisations can deliver sensitive support with the discretion and dignity their recipients deserve.
Real-world impact across the globe
AI Bot for Migrant Information
Read Use CaseLand Registration in Crisis
Read Use CaseAlerts and Information Sharing
Read Use CaseCash and Voucher Assistance
Read Use CaseRefugee Camp Call Centers in Kenya
Read Use CaseAutomated Help Requests in Palestine
Read Use CaseUSSD Chatbot for Registration in Uganda
Read Use CaseAlert and Assessment in Mali
Read Use CaseLegal Assistance and Learning in Myanmar
Read Use CaseMigration Helpdesk in Libya
Read Use CaseVenezuela’s Automated Help Requests
Read Use CaseFrequently Asked Questions
Humanity Link is a digital communications and financial services provider designed to help non-profits and humanitarian organizations engage with communities, distribute aid efficiently, and gather feedback through accessible and inclusive technology platforms.
We support NGOs, INGOs, UN agencies, and public sector organizations working in crisis-affected and low-resource environments, helping them improve communication, decision-making, and service delivery.
Our platforms use familiar tools like WhatsApp, SMS, and hotlines to allow community members to give feedback, share ideas, access resources, and engage in two-way conversations—all in their own language and with minimal technical barriers.
Yes. Community members can use offline-friendly features such as SMS, WhatsApp channels, and hotlines, making it possible to participate even in low-connectivity areas.
Our systems are GDPR-compliant and incorporate data protection by design. This includes encrypted data storage and transmission, strict access controls, and privacy-focused architecture.
Users can share text, audio, video, or image content, which is structured using AI tools for insights. The system captures feedback, participation trends, and needs—informing better programming.
Yes. Our modular platform is built for flexibility. It can be tailored to specific regions, languages, programs, and communication preferences.
Humanity Link provides training, ongoing technical support, and user-friendly tools including chatbots and contact centers for assistance during and after deployment.
You can reach out through our contact page to discuss your organization’s goals. We’ll help co-design a solution aligned with your needs and deploy it with support from our team.
Unlike general tech platforms, our solutions are co-designed with humanitarians, built specifically for low-resource and crisis settings, and emphasize inclusion, dignity, and data ethics in every interaction.
Our AI-powered chatbots help automate community engagement by delivering real-time answers, collecting feedback, and supporting registration, surveys, and educational content—accessible via WhatsApp, SMS, or voice. Generative AI enhances this experience by tailoring responses in multiple languages, adapting to local dialects, and analyzing user input to generate trends and improve services.
We incorporate blockchain to increase transparency, traceability, and security in digital payments. When relevant and compliant, we offer stablecoin-based disbursements to ensure value consistency for beneficiaries in volatile markets. This enables faster, borderless transactions that are both auditable and resilient to inflation or currency instability.
Humanity Link’s payments platform supports secure, real-time disbursement of funds through mobile wallets, cash pick-up points, and soon, debit cards. It includes identity verification, user onboarding via chatbot, financial literacy tools, and real-time dashboards for tracking and reporting. Our system is designed to meet rigorous compliance standards while ensuring ease of use for both organizations and end-users.
Humanity Link builds its platform on ISO 27001–certified providers such as Google Cloud, Twilio, and Monday.com to ensure that our core infrastructure meets internationally recognized standards for security, reliability, and data protection. These vendors undergo rigorous independent audits and maintain mature security controls—including encryption, access management, redundancy, and operational monitoring—which allows us to deliver a highly secure environment for our partners and the communities they serve.
Trusted by leading organizations
Our collaboration has spanned over many years, and Humanity Link has been instrumental in designing, implementing, scaling and sustaining our Digital Community Hubs, which operate in many countries including Lebanon, Sudan, Colombia, Ukraine, and Myanmar.
Head of Digital Community Hubs, Norwegian Refugee Council (NRC)
Among their most impactful contributions was their leadership in the design and strategic development of IFRC’s $1 million Twilio funded initiative—a global program to scale real-time digital engagement with crisis-affected populations. Humanity Link brought to this effort not only deep technical expertise in platform design and user-centric workflows, but also a strong humanitarian sensibility. Their guidance helped ensure the initiative was both operationally scalable and contextually relevant, enabling rapid deployment across multiple National Societies while meeting the diverse needs of communities on the ground.
Director of Digital Transformation, International Federation of the Red Cross (IFRC)
Their ability to bridge the real-world challenges of the teams in the field with the complexities of digital deployments has allowed us to focus on building solutions that truly meet the end-users’ needs – and deliver innovative products and services.
Executive Chairman-Zing Dev
One doesn’t work often with a firm that is as motivated, energetic, positive and efficient as Humanity Link. We’ve been working on several humanitarian projects over 3 years. Thanks, and keep it up!
Former Director of Twilio.org in EMEA
Technology and Funding Partners
Field Partners