The Challenges Non-Profits Face
More People in Need
During 2022-2023, a record number of individuals in vulnerable situations and needing assistance were recorded.
With 80 million people displaced globally and 235 million people in need, there has been a rapid increase in the global demand for support.
Resources are Shrinking
Vulnerable individuals frequently face challenges in obtaining essentials such as food, water, shelter, money, and healthcare.
The availability of these services is often restricted by their geographical location and their ability to access the help they need.
Communication is Fractured
Non-profits face challenges in transmitting messages, processing transactions, gathering information, and maintaining contact with the people they are assisting due to the vast expanse and geographical reach of their operations.
Our Solution
Our EmpowerLink platform is a one-stop solution for non-profit organizations to build and curate their conversations with the people they are serving. We integrate digital tools such as chatbots and contact centers, surveys, account registration, profile management, customer service, cash delivery and donation management ensuring seamless interaction with both recipients and contributors.
EMPOWER: SHARE
Targeted, Rapid Communication for Crisis Situations
Swiftly distribute vital information to targeted groups via WhatsApp, SMS, or Voice, maximizing relevance and cost-efficiency.
Empower: Listen
Inclusive Communication Made Easy
Enable people to contact you on their preferred channel with interactive Q&A sessions and digital registration, ensuring all voices are heard and valued.
Empower: Decide
Effective, Tailored Multi-channel Community Support
Equip staff with the right tools and information for effective community support, utilising multichannel communication, call-back options, and more.
Empower: Provide
Fast, Personalised Aid and Enhanced Donor Engagement
Provide quick, personalised assistance with cash or vouchers and engage donors through digital channels to boost fundraising.
How We Can Deliver Impact
Batch Messaging for Emergency Response
Read Use CaseCash Registration for Humanitarian Aid
Read Use CaseRefugee Camp Call Centers in Kenya
Read Use CaseAutomated Help Requests in Palestine
Read Use CaseUSSD Chatbot for Registration in Uganda
Read Use CaseAlert and Assessment in Mali
Read Use CaseLegal Assistance and Learning in Myanmar
Read Use CaseComprehensive Help Hub in Libya
Read Use CaseVenezuela’s Automated Help Requests
Read Use CaseOur Impact
$80M
Client Funding
10M
People Impacted
500M
Interactions
30
Countries
Clients & Partners
Humanity Link is a true unicorn in the impact space. They spend their time on actionable integrations and projects that have tangible impacts on those in need of capacity building tools and systems. They do so efficiently and effectively and as a bonus, is a pleasure to work with!
Founder Mpowerd
As strategic advisor to the Cyan Centre on Climate Change Adaptation, Humanity Link has become an invaluable partner in our endeavors at the University.
Their entrepreneurial approach, networking and project management skills have augmented our capacities to become a future proof institution that engages with stakeholders globally. From crisis management to bridge building to content delivery, their work is inspiring and always of the highest quality.
Faculty Chair, Campus Fryslan, Univeristy of Groningen
We’ve loved working with Humanity Link. Their ability to bridge the real-world challenges of the teams in the field with the complexities of digital deployments has allowed us to focus on building solutions that truly meet the end-users’ needs – and deliver innovative products and services.
CEO Zing Dev
One doesn’t work often with a firm that is as motivated, energetic, positive and efficient as Humanity Link. We’ve been working on several humanitarian projects between NRC and Twilio over the past 13 months and all our work was done in a very constructive, upbeat and fast-paced manner. Thanks, and keep it up!
Former Director of Twilio.org in EMEA
